yellow sign that says "scam alert"

yellow sign that says "scam alert"


Beware of Bank-Related Scams

Release Date
March 15, 2023

In light of recent bank failures, CISA warns consumers to beware of potential scams requesting your money or sensitive personal information. Exercise caution in handling emails with bank-related subject lines, attachments, or links. In addition, be wary of social media pleas, texts, or door-to-door solicitations relating to any failed bank.

The Federal Deposit Insurance Corporation (FDIC), the “Receiver” of failed banks, would never contact you asking for personal details, such as bank account information, credit and debit card numbers, social security numbers, or passwords.

To avoid becoming victims of scams, consumers should review the following resources and take preventative measures:

September 21, 2017

Dear Valued Customers:

Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.

To be clear, CLB The Community Bank was not compromised and your information was not stolen from our bank. However, CLB The Community Bank takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your CLB The Community Bank accounts to CLB The Community Bank by calling 318-339-8571 or visiting our website at

Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at To protect your identity and personal information, CLB The Community Bank strongly encourages our customers to take the actions noted below.

  • Review your account statements to spot any suspicious transactions. You can also monitor your account activity via our mobile app or online at any time at
  • If you spot any suspicious transactions, please contact us immediately at 1-318-339-8571.
  • Consider if you should place an initial fraud alert on your credit report (see


        Experian ®                    TransUnion®                     Equifax®

     P.O. Box 9554                    P.O. Box 2000             P.O. Box 740241

   Allen, TX 75013               Chester, PA 19016        Atlanta, GA 30374                        

     888-397-3742                   800-680-7289                  866-349-5191

  • You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at

Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559.



James White

President & CEO

CLB The Community Bank



To: CLB The Community Bank Customers

Subject: Phishing Attempts

We have had reports of individuals calling customers claiming to be from CLB The Community Bank and requesting their card information, PIN, and security code. They state that there has been fraudulent activity on the customer’s card and that they need your card information to assist you. If you receive a call please DO NOT give out any information to anyone.

We at CLB The Community Bank would never call and ask you for that information over the phone. Never give out your PIN to anyone. We would never have a need for your PIN. If you have any questions please give us a call here at the bank or visit our Security Page at we will be more than happy to help.